Is this a public list?

No. Claim files are private to member shops. There is no public name page and no people-search.

Is a claim a verdict?

No. A claim stays a claim until the named person contests it in writing. It is not a guilty finding.

Who gets the verification code?

The shop or filer email. The customer or subject email is the lookup key and never gets the code.

No. There is no risk score, star rating, or ranking. A hit is a set of written claims, not a grade.

Can shops use this for hiring or credit?

No. Lookup is not offered for employment, credit, insurance, or housing decisions.

What belongs in a dispute file?

The order or invoice, what you delivered, and the customer's contest in writing. Evidence stays private with the claim.

Disputes

A dispute here is a customer contesting a completed commercial order — item not received, not as described, or similar — after the shop believes it delivered. It may sit with a processor, a marketplace, or only in email.

Who this is for

Shops that sell goods or custom work and then spend time answering a contest they believe is wrong. Not shoppers researching other shoppers.

What shops usually do

Reply with delivery proof, photos of the work (not of people), or the signed ticket. Some still lose the ticket and write the incident down so the next shop sees it.

What a private claim file is

A written merchant claim other member shops can see after they sign in and, for lookup, pay membership. There is no public dispute board.

What we will not do

We will not publish a public name page, a verdict, or a score. We will not treat a claim as proof the customer is lying. The named person can contest in writing.

How to file

Write down the order, what was delivered, and the contest you received. Attach the ticket, tracking, or processor letter. Submit on the claim form. The shop inbox gets the one-time code. Filing is free.

File a tip — free

Same email, different shop. Private tip lookup for owners.

Lookup membership — $10/mo

FAQ

Is this a public list?: No. Claim files are private to member shops. There is no public name page and no people-search.
Is a claim a verdict?: No. A claim stays a claim until the named person contests it in writing. It is not a guilty finding.
Who gets the verification code?: The shop or filer email. The customer or subject email is the lookup key and never gets the code.
Do you score people?: No. There is no risk score, star rating, or ranking. A hit is a set of written claims, not a grade.
Can shops use this for hiring or credit?: No. Lookup is not offered for employment, credit, insurance, or housing decisions.
What belongs in a dispute file?: The order or invoice, what you delivered, and the customer's contest in writing. Evidence stays private with the claim.